7 Ways To Lead Probation and Parole Teams With A Trauma-Informed Mindset

By: Michele Krueger, Implementation Specialist, equivant Supervision + Pretrial

Research indicates that incarcerated males and females in the United States experience significantly higher rates of post-traumatic stress disorder (PTSD) and exposure to violence compared to the general population. As awareness of the impact of trauma and adversity grows, the criminal justice system is re-evaluating its approach. Corrections professionals face challenges in providing effective management and services for individuals with trauma and co-occurring problems. Leading probation and parole teams with a trauma-informed mindset is crucial to create a supportive environment for team members and those under supervision. 

Here are 7 ways to lead probation and parole teams with a trauma-informed mindset: 

1. Education and Training: Provide comprehensive training to your team on trauma-informed care, including understanding the prevalence and impact of trauma, recognizing signs of trauma, minimizing re-traumatization, and responding in a supportive and empathetic manner.
2. Create a Safe Environment: Foster a safe work environment through open-door policies and regular check-ins to encourage team members to discuss their experiences and reactions to trauma. Extend this safe environment to those under your care.
3. Empowerment and Support: Empower your team to care for themselves and each other. Encourage self-care practices and promote the use of employee assistance programs or local peer support groups.
4. Client-Centered Approach: Shift the focus to a client-centered approach that prioritizes understanding and addressing the root causes of behavior. This involves actively listening to clients, validating their experiences, and collaborating on trauma-informed goals and interventions.
5. Build Trust and Rapport: Establishing trust and rapport with clients is essential for effective supervision. Train your team on techniques for building rapport, such as active listening, empathy, and validation. Consistent and transparent communication are also critical elements in building trust.
6. Flexibility and Understanding: Recognize that individuals under supervision may have complex needs and experiences related to trauma. Be flexible in your approach, understanding that progress is not linear and setbacks are a natural part of the process. Practice patience and empathy in your interactions.
7. Collaboration with Community Resources: Develop partnerships with community organizations and resources specializing in trauma-informed care, mental health support, substance abuse treatment, housing assistance, and other services. Collaborating with these resources can provide additional support to clients and team members.

By incorporating these principles into your leadership approach, you can create a more compassionate and effective probation and parole team that supports the healing and rehabilitation of those under supervision. For more information, including recommendations about assessments that screen for trauma, please contact us.